About MRI

About us

Mission, Vision and Values

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VISION

To be a model healthcare organization leading with innovation and at the forefront of customer care.

MISSION

Your partner in life; every contact with us will leave a lasting impression.

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VALUES

Integrity

Compassionate

Accountability

Customer Centric

Performance
Driven

Teamwork

MRI Botswana Limited is a leading provider of integrated and innovative healthcare services

MRI Botswana Limited is a leading provider of integrated and innovative healthcare services and related healthcare solutions with over 25 years of experience in the country. Having initially established ourselves as the leading emergency services provider through our Medical Rescue business, we have grown to become the country’s first ever provider of various outpatient healthcare services under one roof, with our Prime Health brand. In addition, we have introduced and grown to become a leading provider of outsourced inbound and outbound contact centre solutions.

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WHERE WE ARE CURRENTLY

MRI Botswana currently operates 6 business units:

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MedRescue:

The leading emergency medical services provider through a network of skilled paramedics, emergency medical professionals and ambulance services (ground and air ambulance).

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MRI On site:

On site healthcare management solutions that are customized to each client’s occupational health needs.

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MRI Contact Centre:

Innovative contact centre solutions that leverage on robust multi-channel technology on a 24 hour basis.

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MRI Training Academy:

Provides a variety of emergency medical and healthcare services training.

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Prime Health Pharmacy:

Leading chain of pharmacies providing a range of medicines for customers’ convenience.

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Prime Health Medical Practice:

Network of Clinics, offering quality integrated healthcare services that are affordable and easily accessible.