MRI Contact Centre

MRI Contact Centre – Innovative Call Centre Solutions

We have a dedicated and well-trained cadre of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost effective manner.

We have an extensive range of capabilities to meet whatever our client’s customer relations goals are. Whether it be quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, MRI Contact Centre is an innovative facility that has people with the expertise to professionally service its clients’ needs.

Our highly skilled and dedicated team of agents are on standby to connect your business to your customers, suppliers and stakeholders 24hrs a day. The MRI Contact Centre is a 24/7/365 facility that is equipped with robust, cutting edge, multi-channel technology.

WHY SHOULD I CHOOSE MRI CONTACT CENTER?

Our reputation and standing in the contact centre market is reinforced by our unwavering commitment. Our service offering is consultative and collaborative. Our reputation and standing in the market is reinforced by our unwavering commitment to our first-class service, our experienced team as well as our leading state of the art technology. We offer a great bouquet of services and are flexible to our clients’ needs. Our efficient and high performance contact centre will guarantee your business good return on investment.

Variety of services:

Flexibility to client needs
24-hour operations
High performance staff
Cutting edge technology
Return on investment

OUR CAPABILITIES

After-hours Counselling
Disaster and Crisis Management

After-hours Help Desk
Hotline and Tip-Off Services

Appointment Setting
Language Translation Services

Back-office Services
Market Research Surveys

Business Process Outsourcing 
Telemarketing

Collections
Telesales

Customer Service Handling
Order Processing

Customer Satisfaction Surveys 
Post-service Follow Up

Database Update and Maintenance

OUR PROMISE

By outsourcing your customer service and  call handling strategy  to us, the benefits to  your organization are immediate as we take care of your customers and give you the freedom to focus your attention on your core business and profitability!

MRI Contact Centre